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Non Agony Aunt says SME retailers should extend their opening hours

Online ShoppingClare Rayner apparently.
 
No, not the agony aunt, the other one with a confusingly similar name.
 
Small and Medium Enterprise (SME) retailers should open at evenings and weekends because that is when their customers want to shop, says Clare Rayner, the small business mentor and high street campaigner, without realising that's exactly why they have websites which can do this for them.
 
OK, so online is not quite the same experience as real-world shopping but it beats parking, queuing and finding items out of stock when you get there.
 
Read the full story on The Telegraph

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