My Wintercorn

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Support Centre

January 2017 - This ticket system is no longer used.
 
Any tickets created or updated here will not be seen by our support staff. To create a new ticket please visit our new support system here. It will remain here for archive purposes.
 
Usernames and logins are different in the new system so if you need one please contact us.

 

Please note: Access to additional functions currently not available, login to gain greater access.

Support Hours

Support times : 9am to 5.30pm, Monday to Friday and SMS notifications outside these times. Server monitoring and response is 24/7.
 
Urgent tickets (site is hacked or offline) are always responded to out of hours.
 
Monthly managed clients always have priority support.